Psycho provides psychological support for adolescents (with parent or legal guardian consent when required) and young adults, with family support when needed.

It works as a virtual psychology center where you can attend sessions, manage your schedule, and message your therapist in one place. For the best experience, we recommend a stable connection, a device with camera, and a private space.

Online therapy offers flexibility, convenience, and continuity. You can attend sessions from home, save commuting time, manage appointments easily, and stay connected with your therapist in a secure and confidential environment.

Yes. Current scientific evidence shows that online therapy can be as effective as in-person therapy when it is clinically appropriate and delivered by qualified professionals.

Although it is an effective format, it does not replace emergency care in high-risk situations. If your mental or physical health is in immediate danger, contact emergency services right away.

Psycho's team includes licensed psychologists with experience across different clinical areas. We use a rigorous selection process and maintain ongoing clinical supervision.

We use an integrative approach that combines psychodynamic, systemic, cognitive-behavioral, humanistic, and mindfulness-based tools depending on each person's needs.

Yes. We commonly support anxiety, depression, self-esteem issues, behavioral difficulties, addictions, neurodevelopment-related challenges, emotional regulation, and adaptation problems in adolescence and young adulthood.

To maintain quality, the team participates in regular case supervision and, for complex situations, we may use a multidisciplinary approach.

We support concerns such as depression, anxiety, low self-esteem, stress, phobias, OCD, self-harm, addictions, ADHD, autism spectrum-related needs, grief, family conflict, eating disorders, and other emotional or relational challenges.

You can start by booking a free 20-minute consultation or by requesting an appointment directly. Then you complete a short questionnaire, we show compatible therapist profiles, and you choose your professional, schedule, and first session. Once started, you receive a personalized care plan in the platform.

It is an initial conversation with our clinical leadership team to understand your situation, answer your questions, and guide you on the best way to start with Psycho, with no commitment.

We use a matching system to suggest professionals based on your needs, goals, and preferences (for example, language or working style) to increase therapeutic fit from the beginning.

Individual sessions have a base price of €60, and the first individual session has a 50% discount (€30). Some specialized formats may include supplements; you will always see the final price before booking and paying.

You can pay securely with VISA or MASTERCARD through Stripe. Transactions are encrypted with SSL/TLS, and Psycho does not store full card details.

Psycho is not an emergency service. If you are in crisis, at risk of self-harm, having suicidal thoughts, or in danger of harming yourself or others, call emergency services immediately.

A standard session lasts 50 minutes and is held by video call. Your therapist adapts the work to your clinical goals and may include exercises, readings, questionnaires, or personalized resources.

If you do not feel comfortable with your therapist, you can let us know and request a change. Our team will help you make that transition quickly.

It is a 100% online platform that is easy to use on mobile, tablet, or desktop. You can manage appointments, access video sessions, use secure messaging, and review personalized resources.

You have secure in-platform messaging to share relevant updates or questions between sessions. Typical response time is up to 24 hours.

Yes. Psycho supports minors and their families, always under the applicable legal and consent framework.

Yes. If you are under 18, we require explicit and verifiable consent from your parent or legal guardian, in line with current legislation and enhanced data protection safeguards.

Privacy is a priority at Psycho. We process personal data to provide the service securely, using encrypted platforms and connections (SSL/TLS), strict access controls, and technical safeguards. Data is hosted in the European Union and retained according to applicable legal periods.

We do not sell or rent personal data. Access is limited to authorized professionals and essential service providers under confidentiality obligations. Information may also be shared when legally required or in situations of serious risk, and with your consent when applicable.

No. Sessions are not recorded unless there is explicit and specific consent from the people involved.

You can cancel or modify a confirmed appointment with at least 24 hours' notice before the scheduled time. When you cancel, you need to rebook the session. Appointments can be booked up to one month in advance.

Yes. If cancellation is made with less than 24 hours' notice, the full session fee is charged.

Each paid session can be cancelled and rescheduled up to three times. After that limit, the session is considered definitively cancelled.